Platinum Partner

    

Sponsor & Exhibition Information

To assist you in the organisation of your sponsorship and exhibition booths, please find information below including important dates and times, key contact details as well as important facts for the set up and dismantling of exhibition booths.  

If you have employed custom stand builders for your booth, please ensure you pass this information onto them also.

View Exhibition Floor plan here.

Key Actions & Dates

Action Detail Due
Custom Stands Approval - details of your custom stand builder and design must be provided to the Event Manager and the ICC
Send custom stand contact details, design & dimensions to chontelle@aacb.asn.au 
Custom stand approval with the ICC requires submission of this permit form
due by 10 July 
Exhibition Contractor Order - ExpoNet Exhibitor Service Department (ESD) - fascia, shell scheme information, furniture orders, flooring, signage, electrics, AV orders. 
ExpoNet will email all exhibitors

due by 31 July
ICC Exhibitor Services Order Form (for on-stand catering, internet, stand cleaning, audio visual, banner rigging) 

NOTE: ICC have sole catering rights to all food and beverage.
due 10 July
Company contact details and Profile for Conference App  Via Spon/Exh Portal. Please click on the unique link provided in the exhibition manual email to update these details. due by 30 July
(Optional) Upload Brochures, Links & Videos for conference app.
Via Spon/Exh Portal. Please click on the unique link provided in the exhibition manual email to update these details.
due by 30 July
Registration & Accommodation bookings 
We recommend booking as early as possible.
book via Sponsor & Exhibitor Registration Form close 30 July 
Public Liability Insurance Certificate (min. $20million cover) via Sponsor/Exhibitor Portal link provided in email. due 30 July
Delivery to ICC All goods must use the ICC DELIVERY LABEL.   This must be attached to all goods going to ICC.

Goods will not be accepted any earlier than Thursday 14 August. 
On Thursday 14 August 

Exhibition Contractor: 

ExpoNet Exhibitor Service Department (ESD)
Email: esd@exponet.com.au
Phone: +61 2 9645 7000
Web:
 ExpoNet Exhibitors website

Fascia Signage, furniture orders, AV & signage/graphics orders. See contact details below.   
ExpoNet will send you their own exhibition kit with these details.

Booth Signage/Graphics, Stand upgrades, Fascia sign orders, Additional Electrics (if required), AV Orders &  Furniture Orders 

ALL DUE 31 JULY 2025


Move-In and Out Schedule & Exhibitor Hours

Deliveries - Thursday 14 August:

  • Exhibitor Goods to be delivered via the loading dock.  The ICC DELIVERY LABEL must be used on all goods.
  • Loading Dock needs to be pre-booked for deliveries. Please use the booking form here

Move-In for Booth Build & Exhibitors - Friday 15 August:

  • ExpoNet  - Exhibition Build  - From 0630
  • Custom Stand Builders  - From 0830
  • Exhibitors Access to setup stands  - From 1330
  • Booths must be completed by 1530. (Exhibition opens for Welcome Reception at 1700)

Exhibition Open Hours:

  • Friday 15 August  - 1700-1900
  • Saturday 16 August - 0830-1700
  • Sunday 17 August - 0830-1700
  • Monday 18 August - 0830-1330

Exhibition Move-Out - Monday 18 August:

  • Exhibitors  move-out - 1330-1430
  • ExpoNet  - 1430-1900
  • Custom Stands - 1430-1900

Move out to be completed by 1900 on Monday 18 August.

Collection of Goods - Tuesday 19 August:

  • All goods must be collected from the loading dock, between 0730-1600.  
  • The ICC will apply storage charges if goods are not collected by 1600.
  • The ICC reserves the right to dispose of any remaining goods one (1) week after the conclusion of the event.  Disposal of any remaining goods may incur a removal charge.


Key Contacts

Event Manager
Chontelle Grecian 
AACB Services 
M: +61 406 039 877
Exhibition Contractor
ExpoNet Exhibitor Service Department
Email: esd@exponet.com.au

Phone: +61 2 9645 7000
Web: exponet.com.au 

Accommodation
Annabel Holliss
E: conferences@inhouseeventsolutions.com 
& insert HGSA25 in subject line   
 
Registration
Sharon Boynes, Events Officer
AACB Services 
M: +61 427 016 048
E: sharon@aacb.asn.au
  

Deliveries

The exhibition occupies Parkside Room on Level 2 of the Convention Buidling.

Please advise the AACB Event Manager of all deliveries, contractors and vendors who require access to the venue, by Friday August 8.

All exhibitor/contractor deliveries must use the Exhibitor Delivery Label and be delivered to the ICC's Loading Dock.  

Vehicles and deliveries to the loading dock need to be pre-booked using the Loading Dock Booking Form. Please select Location 'Convention Dock - Events' on the form. No on-site storage is available prior to August 14.

The Loading Dock is open on Business Days from 0730hrs to 1600hrs AEST. ICC will not accept deliveries outside these hours without prior arrangement.

  • Deliveries will not be accepted prior to Thursday 14 August 2025ICC will not accept deliveries of any goods on behalf of Exhibitors. 
  • It is the responsibility of the exhibitor to make arrangements with their transport company for the advance delivery, receipt and storage of display material. All material must be clearly marked with the Conference name and exhibiting company.  
  • The ‘Exhibitors Delivery Label’ provided must be affixed to each item when sending goods directly to the ICC. Should you have multiple items; please copy the label and ensure all items have this label attached. The ICC or Conference Secretariat will not accept any responsibility for arranging the freighting of any item or associated costs.
  • Whilst making deliveries you MUST be in high-visibility clothing and enclosed shoes
  • There is NO PARKING available on the loading dock

All directional and speed signage is to be strictly adhered to, and marked thoroughfares must be kept clear at all times. By Law, egress for all emergency exits leading to the loading dock are to remain clear at all times. ICC accepts no responsibility for the safety of vehicles and / or their contents.

Authority to Sign 

The ICC will not take delivery of any goods, packages or other materials on behalf of a Client, Contractor, Exhibitor or their Agent.  Please ensure that your representative or service Contractor is present to sign for your freight, an ‘Authority to Leave’ has been signed with your courier.  This must be completed prior to the arrival of your goods. 

The ICC does not accept responsibility for the condition, quantity or safety of any items delivered or dispatched to the Centre in the absence of the Client, Exhibitor, his Agent or Contractor.  Clients, Contractors and Exhibitors acknowledge that loss or damage are insurable risks and that obtaining insurance is their responsibility.  If they fail or choose not to do so, it is at their own risk. 

Move-in:

Friday 15 August - refer to above schedule. To ensure all exhibitors experience a speedy and trouble-free build of their exhibition, exhibitors and stand contractors must adhere to the access time provided. Access into the exhibition space prior to the scheduled time will not be permitted.

All exhibition booths must be completed and exhibitors moved in by 1530 on Friday 15 August. 

Safety vests and enclosed shoes MUST be worn at all times during the move-in and out schedule.

Move-Out:

Move-out is from 1430 on Monday 18 August. All exhibitors are asked not to commence bump out until the completion of lunch. The prior consent of the Event Manager is required for exhibitors to move out or breakdown prior to the scheduled time.

To assist with courier pickups and movement of items to the Loading Dock for dispatch, please ensure each item is labelled with a completed courier form from your designated pickup company. Unlabelled goods may be deemed as rubbish and disposed of post-show.  It is the owner’s responsibility to label their goods to prevent mishandling.

Collection of Goods - Tuesday 19 August:
  • All goods must be collected from the loading dock, between 0730-1600 on Tuesday 19 August.
  • The ICC will apply storage charges if goods are not collected by 1600.
  • The ICC reserves the right to dispose of any remaining goods one (1) week after the conclusion of the event.  Disposal of any remaining goods may incur a removal charge.

Exhibition Hall 

The Industry Exhibition & Posters will be in the Parkside Ballroom, on  Level 2 of the Convention Building.  

Electrical Equipment

All electrical equipment entering the venue must comply with the Australian Standards. All electrical equipment used in the workplace, including equipment brought in to the building by contractors or third parties must be tagged and tested. The outward sign of compliance with the Act will be the equipment’s electrical test tag, compliant with AS3760: 2003.
 
The venue reserves the right to inspect and remove or replace any electrical equipment not complying with the Act. Power cords which are detachable, such as IEC leads, extension leads and power boards are separate items and need to be tested independently from the equipment they are supplied with.
 
All exhibitors MUST arrange testing and tagging of all electrical equipment prior to arrival at the exhibition.

Exhibition Package

Booth Package Entitlements

  • 3m x 3m Shell scheme or space.
  • Acknowledgement in the Conference Website, Conference Handbook, and App.
  • One full registration per booth (includes access to sessions, daily catering, Welcome Reception, Posters Session, and Gala Dinner).
  • Discounted exhibitor registration for additional staff.
  • Logo on the Sponsors Board and Sponsors reel at the Conference.
  • Delegate list (name/organisation/state) supplied one week prior to the Conference.

Shell scheme

Size: 3.0m x 3.0m
Walls: 2.5m high aluminium frame with white panels
Fascia: Fascia sign across aisle frontages
Lighting: 2x track spotlights per 9sqm
Power: 1 x 4amp power outlet per booth

When attaching anything to walls, exhibitors are asked to only use blue tac, or 3M removable picture hanging strips.

NO pins, nails, staples, screws, bolts, Velcro, paint, double adhesive tape or glue is to be used to fix materials to the walls. Damage to panels will be charged to exhibitors.

Furniture, flooring, signage and audio visual equipment can be ordered through ExpoNet.

Custom Build Stands

Exhibitors with custom stands must provide design specifications and stand plan to the Event Manager, Chontelle Grecian by 10 July 2025

Flooring

Please check the ICC Exhibition Manual for guidelines on floor adhesives and markings. To hire flooring for your stand please speak to ExpoNet.

Insurance

It is the responsibility of each company to maintain insurance cover against injury to person or damage or loss of property in such amounts as the company shall deem appropriate. AACB, the Organisers, ICC, or the Conference Secretariat will not be responsible for any loss, damage or injury that may occur to the company’s representatives or property from any cause whatsoever prior, during and subsequent to the exhibition. It is recommended you purchase insurance to cover your property during the exhibition.

Public Liability Insurance

It is a requirement that each Exhibitor has Public Liability Insurance with a minimum AUD$20 million cover. Due to our insurance and venue booking requirements, we require a copy of your CERTIFICATE OF CURRENCY by 30 July 2025. Please upload a copy via your exhibitor link or email to chontelle@aacb.asn.au.

Safety Vests

All Organisers, contractors and exhibitors and their staff must wear safety vests and closed in shoes whilst on the loading dock, service road or in the exhibition during the construction, bump in and bump out of events. Vehicle drivers and offsiders or passengers utilising the dock areas, who intend to exit their vehicle are required to wear a safety vest or approved hi-visibility clothing for safety purposes.

Storage

There is a designated onsite storage area in the exhibition hall as noted on the exhibition floor plan. Exhibitors must move all boxes to the storage area; No boxes and packing material should be left on your stand or in the display area during the event. Please ensure all goods are stored in the designated storage area.

Wi-Fi

ICC provides free venue-wide wifi. Premium wifi packages are also available directly through the ICC. Packages can be viewed here.

 

Conference Secretariat

AACB Services Pty Ltd
PO Box 7336, Alexandria NSW 2015
P: (61) 2 9660 6600
       E: conference@aacb.asn.au