Sponsor & Exhibition Information

To assist you in the organisation of your sponsorship and exhibition booths, please find information below including important dates and times, key contact details as well as important facts for the set up and dismantling of exhibition booths.  

If you have employed custom stand builders for your booth, please ensure you pass this information onto them also and provide your booth design for approval by no later than 26 June, 2026.

View Exhibition Floor plan here.

Key Actions & Dates

Action Detail Due
Custom Stands Approval - details of your custom stand builder and design must be provided to the Event Manager and Exhibition Hire Services
Send custom stand contact details, design & dimensions to chontelle@aacb.asn.au 
due by 26 June
Exhibition Contractor Order - Exhibition Hire Services ) - fascia, shell scheme information, furniture orders, flooring, signage, electrics, AV orders. 
Please refer to this Exhibitor letter containing information on your stand inclusions and additional options

due by midday 1 July
Te Pae Exhibitor Services Order Form (for on-stand catering, internet, stand cleaning, audio visual, banner rigging) 

NOTE: Te Pae have sole catering rights to all food and beverage.

CLICK HERE to view the Te Pae Exhibitor Services Menu

The Te Pae Exhibitor Catering Menu for 26/27 will be available from early May

email the completed form to  by 26 June
Food & Beverage on standTo maintain food and safety standards, all catering at the venue is managed exclusively by Te Pae. Exhibitors are kindly asked not to bring in, serve or giveaway any food or drinks without prior written approval from Te Pae Christchurch. Please complete this form if you would like to bring in food or beverage samples 
due by 26 June
Medical Activities and Equipment
due by 26 June
Company contact details and Profile for Conference App  Via Spon/Exh Portal. Please click on the unique link provided in the exhibition manual email to update these details. due by 17 July
(Optional) Upload Brochures, Links & Videos for conference app.
Via Spon/Exh Portal. Please click on the unique link provided in the exhibition manual email to update these details.
due by 17 July
Registration & Accommodation bookings 
We recommend booking as early as possible.
book via Sponsor & Exhibitor Registration Form close 24 July 
Public Liability Insurance Certificate (min. $20million cover) Via Spon/Exh Portal. Please click on the unique link provided in the exhibition manual email to update these details. due 17 July
Health and Safety induction
due before 31 July
Delivery to Te Pae Convention Centre Christchurch
Deliveries need to be clearly labelled and will be accepted no earlier than 1 business day before the bump-in. (Delivery label - incoming) Collections from the Loading Dock must happen with 24 hours of the event 

Goods will not be accepted any earlier than Friday 31 July.
On Friday 31 July
StorageTe Pe Christchurch does not offer on-site storage so they recommend arranging storage and freight through Method Logistics who offer a convenient "warehouse to stand" delivery service.

Alternatively, boxes/ pallets can be taken off site after set-up.


Exhibition Contractor: 

Exhibition Hire Services
Email: Nicola Ransome
Phone: +
64 2 7495 2827

Web:
 Exhibition Hire Services website

Fascia Signage, furniture orders, AV & signage/graphics orders. See contact details below.   
ExpoNet will send you their own exhibition kit with these details.

Booth Signage/Graphics, Stand upgrades, Fascia sign orders, Additional Electrics (if required), AV Orders & Furniture Orders 

ALL DUE MIDDAY 1 JULY 2026


Move-In and Out Schedule & Exhibitor Hours

Deliveries - Friday 31 July:

Move-In for Booth Build & Exhibitors - Saturday 1 August:

  • Exhibition Hire Services - Exhibition Build  - From 0630
  • Custom Stand Builders  - From 0830
  • Exhibitors Access to setup stands  - From 1330
  • Booths must be completed by 1530. (Exhibition opens for Welcome Reception at 1700)

Exhibition Open Hours:

  • Saturday 1 August  - 1700-1900
  • Sunday  2 August - 0830-1700
  • Monday 3 August - 0830-1700
  • Tuesday 4 August - 0830-1530

Exhibition Move-Out - Tuesday 4 August:

  • Exhibitors  move-out - 1530-1630
  • Exhibition Hire Services  - 1630-2100
  • Custom Stands - 1630-1900

Move out to be completed by 2100 on Tuesday 4 August.

Collection of Goods - Wednesday 5 August:

  • All outgoing goods must include the TE PAE OUTGOING LABEL.
  • All goods must be collected from the loading dock, between 0730-1600.  
  • Te Pae will apply storage charges if goods are not collected by 1600.
  • Te Pae reserves the right to dispose of any remaining goods one (1) week after the conclusion of the event.  Disposal of any remaining goods may incur a removal charge.


Key Contacts

Event Manager
Chontelle Grecian 
AACB Services 
M: +61 406 039 877
Exhibition Contractor
Exhibition Hire Services
Email: nicola@exhibitionhire.co.nz

Phone: +64 2 7495 2827
Web: https://exhibitionhire.co.nz/ 

Accommodation
Annabel Holliss
E: conferences@inhouseeventsolutions.com 
& insert HGSA26 in subject line   
 
Registration
Sharon Boynes, Events Officer
AACB Services 
M: +61 427 016 048
E: sharon@aacb.asn.au
  

Deliveries

The exhibition occupies Exhibition Hall 1-2 on the Ground Floor of Te Pae Christchurch Convention Centre.

Please advise the AACB Event Manager of all deliveries, contractors and vendors who require access to the venue, by Friday July 24.

All exhibitor/contractor deliveries must use the Exhibitor Delivery Label and be delivered to Te Pae's Loading Dock.  

Vehicles and deliveries to the loading dock need to be pre-booked using the Loading Dock Booking Form. Please select Location 'Convention Dock - Events' on the form. No on-site storage is available prior to Friday July 31.

The Loading Dock is open on Business Days from 0730hrs to 1600hrs NZST. Te Pae will not accept deliveries outside these hours without prior arrangement.

  • Deliveries will not be accepted prior to Friday 31 July 2026Te Pae will not accept deliveries of any goods on behalf of Exhibitors. 
  • It is the responsibility of the exhibitor to make arrangements with their transport company for the advance delivery, receipt and storage of display material. All material must be clearly marked with the Conference name and exhibiting company.  
  • The ‘Exhibitors Delivery Label’ provided must be affixed to each item when sending goods directly to Te Pae Christchurch. Should you have multiple items; please copy the label and ensure all items have this label attached. Te Pae Christchurch or Conference Secretariat will not accept any responsibility for arranging the freighting of any item or associated costs.
  • Whilst making deliveries you MUST be in high-visibility clothing and enclosed shoes
  • There is NO PARKING available on the loading dock

All directional and speed signage is to be strictly adhered to, and marked thoroughfares must be kept clear at all times. By Law, egress for all emergency exits leading to the loading dock are to remain clear at all times. Te Pae accepts no responsibility for the safety of vehicles and / or their contents.

Authority to Sign 

Te Pae will not take delivery of any goods, packages or other materials on behalf of a Client, Contractor, Exhibitor or their Agent.  Please ensure that your representative or service Contractor is present to sign for your freight, an ‘Authority to Leave’ has been signed with your courier.  This must be completed prior to the arrival of your goods. 

Te Pae does not accept responsibility for the condition, quantity or safety of any items delivered or dispatched to the Centre in the absence of the Client, Exhibitor, his Agent or Contractor.  Clients, Contractors and Exhibitors acknowledge that loss or damage are insurable risks and that obtaining insurance is their responsibility.  If they fail or choose not to do so, it is at their own risk. 

Move-in:

Saturday 1 August - refer to above schedule. To ensure all exhibitors experience a speedy and trouble-free build of their exhibition, exhibitors and stand contractors must adhere to the access time provided. Access into the exhibition space prior to the scheduled time will not be permitted.

All exhibition booths must be completed and exhibitors moved in by 1530 on Saturday 1 August. 

Safety vests and enclosed shoes MUST be worn at all times during the move-in and out schedule.

Move-Out:

Move-out is from 1530 on Tuesday 4 August. All exhibitors are asked not to commence bump out until the completion of lunch. The prior consent of the Event Manager is required for exhibitors to move out or breakdown prior to the scheduled time.

To assist with courier pickups and movement of items to the Loading Dock for dispatch, please ensure each item is labelled with a completed courier form from your designated pickup company as well as the Outgoing label. Unlabelled goods may be deemed as rubbish and disposed of post-show.  It is the owner’s responsibility to label their goods to prevent mishandling.

Collection of Goods - Wednesday 5 August:
  • All goods must be collected from the loading dock, between 0730-1600 on Wednesday 5 August.
  • Te Pae will apply storage charges if goods are not collected by 1600.
  • Te Pae reserves the right to dispose of any remaining goods one (1) week after the conclusion of the event.  Disposal of any remaining goods may incur a removal charge.

Exhibition Hall 

The Industry Exhibition & Posters will be in Exhibition Hall 1-2 on the Ground Floor of Te Pae Christchurch Convention Centre.  

Electrical Equipment

Any equipment you bring onsite that needs to be plugged in must have a current test and tag for safety compliance (Laptops and cell phones charges are exempt). For your convenience Te Pae do offer a test and tag service at cost of $50 for up to 5 items per booth. 
 

Exhibition Package

Booth Package Entitlements

  • 3m x 3m Shell scheme or space.
  • Acknowledgement in the Conference Website, Conference Handbook, and App.
  • One full registration per booth (includes access to sessions, daily catering, Welcome Reception, Posters Session, and Gala Dinner).
  • Discounted exhibitor registration for additional staff at $600 per Exhibitor (excludes Gala Dinner).
  • Logo on the Sponsors Board and Sponsors reel at the Conference.
  • Delegate list (name/organisation/state) supplied one week prior to the Conference.

Shell scheme

Size: 3.0m x 3.0m
Walls: 2.5m high aluminium frame with white panels
Fascia: Fascia sign across aisle frontages
Lighting: 2x track spotlights per 9sqm
Power: 1 x 4amp power outlet per booth

When attaching anything to walls, exhibitors are asked to only use blue tac, or 3M removable picture hanging strips.

NO pins, nails, staples, screws, bolts, Velcro, paint, double adhesive tape or glue is to be used to fix materials to the walls. Damage to panels will be charged to exhibitors.

Furniture, flooring, signage and audio visual equipment can be ordered through Exhibition Hire Services.

Custom Build Stands

Exhibitors with custom stands must provide design specifications and stand plan to the Event Manager, Chontelle Grecian by 26 June 2026

Flooring

Please check the Te Pae Exhibition Manual for guidelines on floor adhesives and markings. To hire flooring for your stand please speak to Exhibition Hire Services.

Insurance

It is the responsibility of each company to maintain insurance cover against injury to person or damage or loss of property in such amounts as the company shall deem appropriate.HGSA, the Organisers, Te Pae, or the Conference Secretariat will not be responsible for any loss, damage or injury that may occur to the company’s representatives or property from any cause whatsoever prior, during and subsequent to the exhibition. It is recommended you purchase insurance to cover your property during the exhibition.

Public Liability Insurance

It is a requirement that each Exhibitor has Public Liability Insurance with a minimum AUD$20 million cover. Due to our insurance and venue booking requirements, we require a copy of your CERTIFICATE OF CURRENCY by 26 June 2026. Please upload a copy via your exhibitor link or email to chontelle@aacb.asn.au.

Safety Vests

All Organisers, contractors and exhibitors and their staff must wear safety vests and closed in shoes whilst on the loading dock, service road or in the exhibition during the construction, bump in and bump out of events. Vehicle drivers and offsiders or passengers utilising the dock areas, who intend to exit their vehicle are required to wear a safety vest or approved hi-visibility clothing for safety purposes.

Storage

Te Pae Christchurch does not offer on-site storage, so we recommend arranging storage and freight through Method Logistics.They offer a convenient "warehouse to stand" delivery service. Alternatively, boxes and pallets can be taken off site after set-up.

Wi-Fi

Te Pae Christchurch public Wi-Fi SSID: Te Pae Christchurch
No password required.
A "splash screen" will appear when accessing the Wi-Fi with a prompt to accept the relevant "Terms / Conditions"> Acceptance will grant the user access to the complimentary Wi-Fi.

 

Conference Secretariat

AACB Services Pty Ltd
PO Box 7336, Alexandria NSW 2015
P: (61) 2 9669 6600
       E: conference@aacb.asn.au